Clinique Omicron Inc. uses various digital technologies to improve the user experience, optimize its online services and ensure the security of electronic communications. The use of these technologies is regulated in order to respect users' privacy and protect their personal information in accordance with applicable data protection laws.
13.1. Cookies and similar technologies
Cookies are small text files stored on the user's device when visiting our website. They are used for a variety of purposes, including facilitating navigation, improving the user experience and collecting statistical data on site use.
Types of cookies used :
- Essential cookies: necessary for the proper operation of the website (e.g. session management, security).
- Performance cookies: are used to analyze site traffic and usage in order to improve performance.
- Functionality indicators: facilitate personalization of the user experience (e.g., memorization of language preferences).
- Advertising cookies: used to display ads targeted to the user's interests.
Cookie management :
- Users can manage or deactivate cookies at any time via their browser settings.
- Refusal of certain cookies may limit access to certain site functionalities.
- On the first visit to the site, a consent banner is displayed to inform users of the use of cookies and obtain their consent.
13.2. Analysis of browsing data (Google Analytics, etc.)
Clinique Omicron uses analytics tools, such as Google Analytics, to collect information about website usage. These tools help us to understand how users interact with the site in order to improve its performance and content.
Data collected :
- Anonymized IP address
- Browser type and operating system
- Pages visited, duration of visits and browsing paths
- Approximate geographical location
- Source of traffic (search engines, social networks, etc.)
Purposes of analysis :
- Evaluate website performance
- Identify navigation trends and areas for improvement
- Optimize content and services
Data protection :
- IP address anonymization is enabled to limit user identification.
- The data collected is used for statistical purposes and is not shared for commercial purposes without explicit consent.
Users can deactivate data collection by Google Analytics by installing the available deactivation add-on. here.
13.3. Electronic communications security
Clinique Omicron implements robust security measures to protect the confidentiality and integrity of electronic communications, including the exchange of personal information by e-mail, online forms or other digital channels.
Safety measures :
- Data encryption during transmission, including for e-mails containing sensitive information.
- Secure authentication for access to electronic platforms (two-factor authentication, strong passwords).
- Monitoring of suspicious activity on information systems for early detection of intrusion attempts or cyber-attacks.
- Staff training on best practices in electronic communications security.
Recommendations to users :
- Do not share sensitive personal information via unsecured e-mail.
- Use strong passwords and do not share them with third parties.
- Immediately report any suspicious activity to Clinique Omicron via : protectionrenseignements@cliniqueomicron.ca.
These practices are designed to ensure a secure digital environment that complies with the highest standards of cybersecurity and privacy protection.