Clinique Omicron Inc. recognizes and respects the rights of individuals with respect to the protection of their personal information. In accordance with applicable laws, in particular the Act respecting the protection of personal information in the private sector, each individual has several rights aimed at ensuring control of his or her personal information.

11.1. Right of access

Any person has the right to ask whether Clinique Omicron holds personal information about him or her and, if so, to obtain a copy. This right includes :
- Access to information held, whether in paper or electronic format
- Knowledge of the categories of people within the clinic who have access to this information
- Information on the purpose of data collection and use

To exercise this right, the person concerned must submit a written request to the Privacy Officer. The Clinic will respond to the request within 30 days of receipt.

11.2. Right of rectification

Individuals have the right to request the correction of inaccurate, incomplete, equivocal or outdated personal information. This includes :
- Correction of factual errors (name, address, date of birth, etc.)
- Add additional information to complete an incomplete file
- Deleting incorrect information

The request for rectification must be submitted in writing and accompanied by the evidence necessary to justify the corrections requested. Clinique Omicron undertakes to make the corrections within a reasonable time and to inform third parties who have had access to the erroneous data, if applicable.

11.3 Right of deletion (within legal limits)

Data subjects may request the deletion of their personal information when:
- The information is no longer required for the purposes for which it was collected.
- Consent has been withdrawn and there is no legal basis for retaining the data
- The information has been collected, used or disclosed in a manner that does not comply with the law.

However, this right of deletion may be limited by legal or regulatory obligations, in particular :
- The need to keep medical records for minimum periods prescribed by law
- Tax, legal or contractual obligations requiring data to be kept for a certain period of time

11.4. Right to withdraw consent

Individuals have the right to withdraw their consent to the collection, use or disclosure of their personal information at any time. Withdrawal of consent :
- Has no retroactive effect on treatments performed prior to withdrawal
- May limit the Clinic's ability to provide certain services if the information is essential to their provision

Withdrawal of consent must be made in writing. The clinic will inform the person concerned of the possible consequences of such withdrawal.

11.5. Right to data portability

Data subjects may request to receive their personal information in a structured, commonly used and machine-readable format. This right also allows them to request the direct transfer of this information to another organization, where technically possible.

This right applies in particular to personal information collected with the consent of the person concerned or as part of the performance of a contract. Clinique Omicron undertakes to respond to such requests within the time limits laid down by law.

How to exercise your rights

To exercise any of these rights, the person concerned must submit a written request, accompanied by proof of identity, to the Privacy Officer of Clinique Omicron :

Privacy Officer
E-mail : protectionrenseignements@cliniqueomicron.ca

The Clinic will respond to requests within 30 days of receipt of a complete request. In the event of refusal, the person concerned will be informed of the reasons for the refusal, as well as possible recourse, including the possibility of lodging a complaint with the Commission d'accès à l'information du Québec.