11.1. Terms of Partial Redemption (Prorata) : 
Subscriptions paid annually or monthly may be subject to a partial refund calculated as follows pro rata for unused services.
- Services already rendered will be deducted from the amount reimbursed.
- Administrative fees may apply for processing the refund request.

11.2. Grace Period and Cancellation for Non-Use :
- A grace period of 10 days from the subscription date is allowed to request a full refund, provided no service has been used.
- If services have been used, the refund will be adjusted according to the services consumed and the applicable fees.
- No refund will be given for voluntary non-use of services during the subscription period.

11.3 Non-refund in case of breach of contract : 
- Clinique Omicron reserves the right to cancel a subscription without refund in the event of non-compliance with the general conditions of use, in particular in the event of :
- Abusive behavior towards clinic staff or services.
- Fraud or attempted fraudulent use of services.
- Unauthorized use of services (e.g. sharing subscriptions with unregistered third parties).
- The patient will be informed in writing of the cancellation of the subscription, together with the reasons for the decision.