Clinique Omicron Inc. refers to a Chief Privacy Officer (CPO) responsible for ensuring compliance of the organization's personal information management practices. This role is essential to ensure compliance with legal obligations, the management of privacy incidents, and the ongoing protection of patient, employee and partner personal data.
15.1 Role and responsibilities of the Chief Privacy Officer (CPO)
The RPRP is responsible for the implementation, monitoring and continuous improvement of privacy governance practices. Key responsibilities include:
- Legal compliance :
- Ensure that Clinique Omicron's practices comply with current legislation, in particular the Act respecting the protection of personal information in the private sector (Quebec).
- Carry out regular compliance assessments and recommend corrective action where necessary.
- Policies and procedures :
- Develop, update and oversee the application of privacy policies and data security protocols.
- Develop procedures for managing confidentiality incidents and requests for access to personal information.
- Confidentiality incident management :
- Coordinate the response to privacy incidents, including risk assessment, notification of data subjects and communication with regulatory authorities.
- Maintain a register of confidentiality incidents.
- Awareness-raising and training :
- Organize training and awareness programs for employees to promote a culture of privacy.
- Advise internal teams on data security best practices.
- Contact point for interested parties:
- Respond to individuals' requests for access, rectification, deletion or portability of their personal information.
- Receive and handle privacy complaints.
15.2. Contact details for questions and complaints
Individuals wishing to exercise their privacy rights, report a privacy incident, or make a complaint may contact Clinique Omicron's Privacy Officer at the following coordinates:
Chief Privacy Officer (CPO)
E-mail : protectionrenseignements@cliniqueomicron.ca
Phone : 514-606-3350
The Privacy Officer undertakes to respond to requests within 30 days of receipt of a complete request. In the event of refusal to comply with a request, a reasoned explanation will be provided, along with possible remedies, including the possibility of filing a complaint with the Commission d'accès à l'information du Québec.