Access to a doctor without travelling
Consult a doctor online
Discover telemedicine with Clinique Omicron, a practical solution for accessing healthcare without having to travel. Whether it's for ADHD, anxiety, menopause, Lyme disease or optimizing your well-being, our teleconsultation service adapts to your needs.
Doctors, nurses and more... at your fingertips
Virtual consultation with a doctor
Access online care quickly and conveniently.
Renewing your Prescription
Renew your prescriptions easily by teleconsultation.
Doctor's bill
Get a doctor's ticket quickly and easily.
Home testing and sampling
Do your analysis without leaving home.
Accessible throughout Québec
Teleconsultation
Clinique Omicron's Clinical Nurse Practitioners (CNPs) play a key role in improving access to care. They intervene directly to assess, diagnose and treat a wide range of health conditions, without the need for prior consultation with a physician. Thanks to their expertise, they initiate appropriate treatments and carry out preventive check-ups. For added flexibility, our consultations are also offered remotely, by audio or video call, enabling you to receive personalized, secure care without leaving your home.
Teleconsultation services
Fast access to online care tailored to your needs
-
General medical consultations
-
Consultations for common symptoms
-
Monitoring of chronic diseases (diabetes, hypertension, asthma, arthritis, etc.)
-
Prescription renewal
-
Medical certificate (work stoppage, proof of absence)
-
Medical opinion and referral to a specialist
-
Interpretation of test results (blood, urine, medical imaging)
-
Mental health and psychological well-being
-
Consultation and management of anxiety, depression and stress
-
Managing sleep disorders and insomnia
-
Adult ADHD follow-up
-
Mental health and psychosocial support
-
Consultation for burnout
-
Nursing and medical care
-
Wound consultations and healing follow-up
-
Medication management and treatment monitoring
-
Advice on post-operative care
-
Health education and disease prevention
-
Respiratory and ENT health
-
Asthma and COPD monitoring
-
Consultations for respiratory infections (sinusitis, bronchitis)
-
Post-COVID follow-up and management of persistent symptoms
-
Consultation for migraines and persistent headaches
-
Chronic pain management
-
Hormonal health and endocrinology
-
Consultation and follow-up for menopause and andropause
-
Thyroid disorders (hypothyroidism, hyperthyroidism)
-
Monitoring diabetes and metabolic disorders
-
Consultation for hormonal imbalances
-
Screening and prevention
-
Screening for STIs (chlamydia, gonorrhea, HIV, syphilis, hepatitis)
-
Advice on preventing infectious diseases (influenza, pneumonia, shingles and HPV)
-
Lyme disease screening and management
-
Cardiovascular risk assessment
-
Digestive health and nutrition
-
Consultations for digestive disorders (reflux, constipation, irritable bowel syndrome)
-
Nutritional monitoring and weight management
-
Consultations for dietary deficiencies and advice on supplements
-
Sexual and reproductive health
-
Contraception advice
-
Consultations for menstrual disorders and pelvic pain
-
Consultations for libido disorders and erectile dysfunction
-
Fertility coaching and pregnancy planning
-
Specialized care
-
Dermatology consultations (acne, eczema, psoriasis, skin infections)
-
Rheumatology follow-up (arthritis, joint pain)
-
And much more
Healthcare services for businesses
Teleconsultation for businesses
Clinique Omicron offers a teleconsultation service for businesses, enabling your employees to consult a doctor online quickly and easily. Give your employees convenient access to quality medical care without leaving the workplace. Our qualified Quebec doctors are available by audio or video call, for discreet and secure consultations. This service helps reduce unnecessary travel, promotes work-life balance, and lowers absenteeism costs. Treat common medical conditions, obtain prescriptions and medical tickets, and improve your employees' well-being while increasing their productivity.
Steps to take to prepare
This interactive section covers all the steps involved in taking part in a teleconsultation.
Appointments must be made directly with Clinique Omicron, using one of the following methods:
By phone : 514-606-3350
By e-mail : info@cliniqueomicron.ca
Online on our official website : www.cliniqueomicron.ca → section Schedule an appointment.
Clinique Omicron does not use public booking platforms such as Clic Santé, Bonjour Santé, Doctror similar portals for booking appointments. Any booking made via these platforms is not valid until explicitly confirmed by our team (by email, call or official SMS from the clinic).
Some of our consultations may be referred by partner clinics or affiliated nursing companies. In these cases, our admin team will contact you directly to validate and confirm the appointment.
*No reservation is considered confirmed without this validation step.
To participate in a teleconsultation with Clinique Omicron, you must have the following items on hand:
- A computer, tablet or smartphone equipped with a camera, microphone and speakers (or headphones).
- A stable, private Internet connection (avoid shared public networks for reasons of confidentiality).
- An up-to-date web browser (e.g. Chrome, Safari, Edge). No download is required if you use a computer.
- Your health insurance card;
- A list of your current medications;
- Your symptoms or other relevant clinical information (weight, blood pressure, blood sugar, etc.);
- A valid e-mail address to receive the secure consultation link.
If you're having trouble using digital tools, ask someone close to you for help.
In the event of a technical problem, our team can redirect you or suggest an alternative (phone call, personal appointment).
Before your appointment, it's important to make sure your equipment is working properly to avoid interruptions during the consultation.
Test your camera, microphone and speakers or headphones.
Check that your Internet connection is stable (avoid public or unstable networks).
Open the secure link received by e-mail to confirm that the portal login page opens correctly.
No need to create an account. Just click on the link to access the virtual room.
If this is your first teleconsultation, take a few minutes to navigate the interface: camera activation, microphone, "join" button.
Keep your phone accessible in case of technical problems - a professional may call you to finalize the consultation.
If you have difficulty accessing the teleconsultation service, please contact our support team at support@cliniqueomicron.ca or 514-606-3350.
To ensure that your consultation takes place in the best possible conditions, it's essential to prepare your environment properly.
- Set up in a quiet place, ideally at home, where you won't be disturbed. Avoid public places to preserve the confidentiality of your medical exchanges.
- Position yourself facing a source of natural or artificial light (avoid having a window at your back).
- Reduce background noise (turn off the TV, tell the people around you) so that your voice can be heard.
- Have your health insurance card ready;
- Prepare a list of your medications (or containers if necessary);
- Prepare a list of questions to ask your healthcare professional.
A well-prepared environment contributes to a smooth, efficient consultation focused on your real needs.
A few minutes before your scheduled teleconsultation time, follow the steps below:
Open the confirmation e-mail sent by Clinique Omicron.
Click on the secure link to connect to the patient portal.
The link will open in your web browser (Chrome, Edge, Safari, etc.).
Authorize access to your camera and microphone if the system requests it.
Enter your full name if required, then click on "Join" or "Start consultation".
Once you've logged in, you'll be directed to a virtual waiting room. The professional will join you as soon as he or she is ready. There may be a slight delay, as in an in-person clinic. Please wait a few minutes.
If you are automatically disconnected, click again on the link to reconnect. If you still have problems, please contact our team at 514-606-3350.
During your virtual appointment with Clinique Omicron, the consultation follows a two-stage structure to ensure efficiency, safety and continuity of care.
Login: Click on the secure link received by e-mail or SMS, a few minutes before the scheduled time.
Welcome: A nurse will welcome you to begin the consultation.
Follow-up: You will then be transferred to the appropriate healthcare professional (doctor, IPS, etc.) for further treatment.
Discussions: Keep your eyes on the screen, keep your documents close at hand, and ask any questions you may have.
Documents : Prescriptions, clinical notes and recommendations will be sent to you via our secure patient portal.
Each teleconsultation begins with triage by a nurse clinician, who plays a key role in the initial assessment of your condition.
This sorting enables :
Confirm your identity and the reason for your visit;
Assess whether your condition can be managed remotely;
Refer to another professional or to a face-to-face consultation, if necessary;
Adapt the duration, schedule or rate to the actual complexity of the situation.
This step aims to :
Prevent orientation errors;
Putting patient safety first;
Ensuring appropriate care in line with medical standards.
Adjustments may therefore be made following triage, which is normal and clinical.
Telemedicine and online healthcare
Consult a professional, obtain medical follow-up, prescriptions or specialized advice, wherever you are in Québec.
Telemedicine available throughout Quebec and Canada
Receive healthcare online, wherever you are.
Frequently asked questions
Clinique Omicron offers you fast, secure and personalized access to healthcare thanks to our telemedicine service.
Medical teleconsultation in Quebec is a service that enables patients to consult healthcare professionals remotely, via digital platforms, for medical assessments, diagnoses and follow-ups, while reducing travel and improving access to care, particularly in remote areas.
Medical teleconsultation in Quebec offers a number of advantages, including improved access to care for patients living in remote areas, reduced waiting times for medical appointments, and the possibility of consulting a doctor without having to travel, which is particularly beneficial for people with reduced mobility or in pandemic situations.
Medical teleconsultation in Quebec enables patients to consult healthcare professionals remotely via digital platforms, using video or telephone calls. This service is governed by strict rules to ensure the confidentiality and security of medical information, and is often used for follow-up consultations or initial assessments that do not require immediate physical examination.
In Quebec, medical services available via teleconsultation include consultations with general practitioners, specialists, psychologists, nutritionists, and follow-up services for chronic diseases, as well as consultations for mental health problems and renewable prescriptions.
To book an appointment for a medical teleconsultation in Quebec, you can use online platforms such as Clinique Omicron, or contact our clinic directly, which offers teleconsultation services. It is often necessary to create an account on the chosen platform and follow the instructions to select an available time slot.
In Quebec, eligibility criteria for medical teleconsultation generally include the need for a consultation for appropriate medical reasons, access to the necessary technology (such as a computer or smartphone with an Internet connection), and registration with a doctor or clinic offering teleconsultation services.
In Quebec, general practitioners, specialists, psychologists, specialized nurse practitioners and pharmacists offer teleconsultations to meet patients' healthcare needs.
To prepare for a medical teleconsultation in Quebec, it's important to check your Internet connection, make sure the device you're using (computer, tablet or smartphone) is properly charged, prepare a list of symptoms and questions to ask the doctor, and make sure you're in a quiet, well-lit area for the consultation.
For a teleconsultation in Quebec, the technological tools required include an Internet-connected device (computer, tablet or smartphone), a camera and microphone for audio and video communication, and a secure teleconsultation platform to guarantee the confidentiality of medical exchanges.
Guaranteed security and confidentiality in online care
Clinique Omicron is dedicated to providing online healthcare services with a firm commitment to the privacy and security of our patients. We understand the crucial importance of privacy in healthcare, especially when it comes to online consultations. That's why we use approved and authorized communication systems, guaranteeing the security and confidentiality of all your medical and personal information.
