A response to post-service health issues
A clinical care service tailored to ex-servicemen
Clinique Omicron offers specialized clinical services for former and current military personnel facing complex health issues. Our approach takes into account the realities of the field: persistent pain, PTSD, sleep disorders, neurological conditions or physical trauma. From the initial assessment, our nurse clinicians identify priority needs, and our physicians intervene as needed to diagnose, adjust treatment or coordinate care.
The initial assessment is performed by a clinical nurse without a prior prescription.
Certains soins peuvent être remboursés par Anciens Combattants Canada selon les conditions applicables.
Care offered at home, in residences (RPA), or by appointment at the clinic, according to needs
Discount for veterans aged 65 and over on consultations. Some conditions apply.
Direct, safe, coordinated care
Home or residential care, with integrated medical access
The service is offered at home, in a private seniors' residence (RPA) or by appointment at the clinic. We provide personalized medical follow-up, supported by experienced health professionals. When a medical need is identified, a consultation with one of our physicians is quickly initiated, either in person or via teleconsultation. Our goal is to provide comprehensive clinical care in a familiar and respectful environment.
Comprehensive clinical support for former military and first responders
Clinique Omicron offers specialized clinical services for former military personnel and individuals who have served in uniformed corps. Our approach takes into account the realities of the field: persistent pain, post-traumatic stress disorder (PTSD), sleep disorders, neurological conditions, and physical trauma resulting from active service.
From the initial assessment, our clinical nurses identify priority needs. Our doctors intervene as needed to diagnose, adjust treatment, or coordinate care—in person or via teleconsultation. The service is offered at home, in senior residences (RPA), or by appointment at the clinic.
Retired or discharged military personnel facing complex health conditions related to active duty—physical injuries, PTSD, chronic disorders.
People who have served in a uniformed corps and who live with physical or mental disabilities related to their professional service.
Caregivers who support a veteran can also receive clinical support to maintain their own health in this demanding context.
Elderly veterans or first responders requiring clinical monitoring at home or in assisted living, with care coordination and family liaison.
Care adapted to the realities of military service
Our clinical team is trained to identify, assess, and support complex health conditions common among former military personnel and first responders.
Clinical evaluation, psychological support, and coordination with specialized resources — for veterans struggling with operational post-traumatic service-related symptoms.
Management of persistent pain related to service-related injuries: low back pain, joint pain, post-fracture sequelae, neuropathies — with an individualized treatment plan.
Evaluation and management of insomnia, recurrent nightmares, and sleep apnea — conditions common in veterans and often linked to PTSD or operational constraints.
Monitoring of concussions, mild traumatic brain injuries, and their long-term neurological sequelae—persistent headaches, cognitive difficulties, concentration problems.
Support for chronic conditions developed or worsened during service: hypertension, diabetes, cardiovascular problems — with a complete medication review as needed.
Functional assessment and support with daily living activities for veterans with reduced autonomy — with coordination of care, family, and available resources.
Clinical support for challenges of reintegration into civilian life: anxiety, depression, social isolation, loss of professional identity — with referral to specialized resources when required.
Nursing care for chronic wounds, scars, and sequelae of service-related physical trauma — performed at home or in clinic by a specialized nurse.
For veterans residing outside the greater Montreal area, structured medical follow-up is possible via teleconsultation, in collaboration with local clinical partners as needed.
Professionalism, confidentiality and recognition
A care team that respects military experience
Our teams have been sensitized to the unique challenges faced by former military personnel. We act with respect, without judgment, and in complete confidentiality. Whether it's for a chronic condition, a need for post-traumatic follow-up or support in the loss of autonomy, we work in close collaboration with the family, caregivers and existing medical resources, to ensure humane, rigorous and continuous care.
How is the clinical management carried out
A member of our team will schedule a home visit or an introductory call, depending on your situation. No medical prescription is required. A caregiver or family member can make the request on behalf of the veteran.
An experienced clinical nurse performs a comprehensive assessment: general health status, pain, mental health, medications, mobility, and functional needs. She identifies clinical priorities and determines if a physician needs to intervene.
When a medical need is identified, a consultation with one of our doctors is quickly arranged—in person or via teleconsultation—to establish a diagnosis, adjust treatment, or issue specialist referrals.
An adjustable care plan is proposed, taking into account the patient's evolving needs. Our team ensures close follow-up in collaboration with the family, caregivers, and existing medical resources, including ACC where applicable.
Assessment and some treatments may be eligible for reimbursement through ACC, subject to prior conditions and authorizations. We collaborate with ACC stakeholders to produce the required documentation and support your claim for benefits.
Our professionals understand the realities of active duty, operational trauma, and the challenges of transitioning to civilian life—without judgment, with respect.
Planning within a few days — without going through a family doctor or emergency room. Ideal for veterans whose condition requires prompt and structured care.
We act as a clinical pivot between the patient, their family, their primary care physician, specialists, and ACC—to avoid fragmentation of the care journey.
The service adapts to the patient's mobility and preferences—home, assisted living, or clinic—without requiring the veteran to travel if they cannot or do not wish to.
All exchanges are protected according to Quebec privacy standards. No information is shared without the patient's explicit consent, except in cases of emergency or legal obligation.
Plan your initial clinical assessment
At home, in a residence, or in a clinic — our team comes to you according to your needs. A family caregiver can make the request with your consent.
See the Contact us section for opening hours and available service points.
Accessible care throughout Québec
Frequently Asked Questions — Clinical Support Veterans
Everything you need to know about our clinical care service for veterans, first responders, and their loved ones in Quebec.
No. The service is offered primarily to former members of the Canadian Armed Forces, but it is also available to anyone who has served in a uniformed body – police officers, firefighters, peace officers – or is living with physical or mental aftereffects related to professional service. Spouses and close caregivers can also receive clinical support within this framework.
No. The initial assessment can be performed by a clinical nurse practitioner without a prescription. If a diagnosis, prescription, or medical follow-up is required following the assessment, a doctor from the clinic will be involved to ensure complete care—in person or via telemedicine.
Yes, in several cases. Assessment and certain treatments may be eligible for reimbursement through ACC, subject to the applicable conditions and prior authorizations for each case. We can collaborate with ACC stakeholders to produce the required documentation and support your claim for benefits. For details specific to your situation, please contact us directly.
A member of our team will schedule an in-home visit or introductory call, depending on your preference. The assessment will be conducted by an experienced clinical nurse, trained in military settings. A medical consultation can be initiated quickly if the need is identified. A personalized care plan will then be proposed, adjustable according to the patient's evolving needs.
Yes. Post-traumatic stress disorder (PTSD) is one of the most frequently encountered conditions among former military personnel and first responders. Our team conducts the initial clinical assessment, provides psychological support, and coordinates referrals to specialized trauma resources when required. The approach is confidential, non-judgmental, and takes into account the patient's operational context.
Yes. A family member or caregiver can make the appointment request with the patient's consent. A loved one can also be present during the assessment if the patient wishes. Our teams work closely with the patient's entourage to ensure care coordination adapted to the family's reality.
In-person care is currently offered in the greater Montreal area and its surroundings. For veterans residing in other regions of Quebec, structured follow-up is possible through telemedicine, combined with local clinical partners for field intervention when required. Contact us to verify the coverage available according to your place of residence.
Certain elements of the service are covered by the RAMQ, including medical consultations. Other components—such as specialized nursing care, clinical assessment, and non-medical mental health support—may be eligible for reimbursement by ACC or certain private insurance plans. For details specific to your situation, consult the Pricing section or contact the clinic directly.
Yes. All exchanges are strictly confidential and protected in accordance with applicable Quebec privacy standards and the professional obligations of health professional orders. No information is shared with a third party—including Veterans Affairs Canada, family, or the Canadian Armed Forces—without the patient's explicit consent, except in cases of medical emergency or when required by law.
Oui. La Clinique Omicron offre un rabais de 15 % sur les consultations aux personnes âgées de 65 ans et plus. Cela inclut les vétérans aînés qui accèdent au service de soutien clinique. Certaines conditions peuvent s'appliquer. Consultez la section Tarification du site ou contactez-nous directement pour les détails selon votre situation.
Yes. Clinical support for veterans can be integrated into other services at the Omicron Clinic based on needs identified during the assessment: wound care, home nursing care, blood draws, chronic disease management, remote remote patient monitoring, telemedicine, ADL support, or cardiovascular assessment. This integration allows for comprehensive and coordinated care.
Yes. The service is for anyone who has served in a uniformed corps, including retired police officers, firefighters, and peace officers living with physical or mental impairments related to their careers. The realities of frontline operational work share several commonalities with military experience: exposure to trauma, chronic pain, PTSD, and difficult career transitions.