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Contact us
Contact Omicron Clinic
There are many ways to reach us, depending on your preference. Our administrative team is available Monday to Saturday to answer all your questions.
By phone
514 606-3350
1 877 671-1313 (toll-free, Canada and USA)
Monday to Friday, 9 a.m. to 5 p.m. Traffic may vary according to time of day.
Call now
Monday to Friday, 9 a.m. to 5 p.m. Traffic may vary according to time of day.
Make an appointment
Online 24/7
Book your consultation in just a few clicks via our secure patient portal - available at all times, without waiting on hold.
Make an appointment
By e-mail
info@cliniqueomicron.ca
For general inquiries, administrative questions or non-urgent follow-up. Our team responds as quickly as possible.
Write to us
Via WhatsApp
Write to us
General questions (services, fees, hours) or callback requests, directly on WhatsApp. Do not send any medical information through this channel.
Ouvrir WhatsApp
Opening hours
Mon
9 a.m. - 5 p.m.
Mar
9 a.m. - 5 p.m.
Sea
9 a.m. - 5 p.m.
Game
9 a.m. - 5 p.m.
Fri
9 a.m. - 5 p.m.
Sam
9 a.m. - 5 p.m.
Dim
Closed
These times are subject to change on public holidays. Availability is added daily.
Our branches
Clinique Omicron - Brossard
3400 Rue de l'Éclipse, Suite 230
Brossard, Quebec J4Z 0P3
Brossard, Quebec J4Z 0P3
Free parking
Access REM - Gare Du Quartier
Clinique Omicron - Saint-Hubert
4025 Boul. Taschereau, Suite 1300
Saint-Hubert, Quebec J4T 2G6
Saint-Hubert, Quebec J4T 2G6
Free parking
REM access - Panama Station
Coming soon
Coming soon
Your voice matters
Share your experience
Your feedback helps us improve the quality of our services. It only takes a few seconds.
Remote services
Teleconsultation and home care - available throughout Quebec
Receive medical care wherever you are, without having to travel. Our remote services are available to all patients in Quebec.
On line
Medical teleconsultation Quebec
Virtual clinic available throughout Quebec. See a health professional without travelling, from your home or workplace.
This service is coordinated by Clinique Omicron and can be provided by partner clinics as part of a service corridor.
At home
Home medical service
Our mobile clinic, available in several regions of Quebec, offers nursing care, sample collection, medical follow-up and support right in your home.
Service provided by our mobile team of healthcare professionals. Availability according to geographical area.
Cancellation policy
Cancellations made less than 24 hours before the appointment are non-refundable. Cancellations made more than 72 hours in advance are fully refundable.
Refund policy
Refund request
Need to cancel more than 72 hours in advance? Fill in the online form to request a full refund.
Refund form
Give your opinion
Your experience is important to us. Take our online survey to help us improve our services. Every comment is taken into account.
Answer the survey
Transmit a document
Send a secure document to our team (results, forms, attachments) via our secure transmission platform.
Transmit a document
Report dissatisfaction
We take all concerns seriously. Use our dedicated form to report a problem or make a complaint.
Report dissatisfaction
Make a payment
Pay your bill securely online via our Stripe payment system, at any time and from any device.
Pay online
Frequently asked questions
Frequently asked questions
Can't find your answer? Our team is here to help.
How do I make an appointment at Clinique Omicron?
You can book an appointment online through our patient portal, by phone at 514 606-3350 (Mon–Sat, 9 a.m. to 5 p.m.) or toll-free at 1 877 671-1313. New availability is added daily.
What are your opening hours?
Our service points are open Monday to Saturday, from 9 a.m. to 5 p.m., and closed on Sunday. Teleconsultation is available 7 days a week. Hours may change on statutory holidays.
Does the clinic offer telemedicine services?
Yes - Clinique Omicron offers virtual consultations accessible throughout Quebec. This service is available for many types of medical consultations and follow-ups. Read more →
Is parking available at your clinics?
Yes, parking is available at both branches. In Brossard, enjoy 30 minutes free on weekdays and 7 hours free on weekends. The Brossard branch is also accessible by the REM.
Are there any cancellation fees?
Fees may apply for late arrivals, no-shows or cancellations within 24 hours. Please contact us as soon as possible if you need to change your appointment.
Do you offer services for businesses?
Yes - pre-employment exams, medical check-ups, medical expertise, CNESST follow-up, insurance medicine, company vaccination and Employee Assistance Program (EAP). Contact us at services.entreprises@cliniqueomicron.ca or visit our espace entreprises for a quote.
How do I access my medical record or patient portal?
Your record is accessible through the patient portal. Log in at cliniqueomicron.portail.medfarsolutions.com or contact your clinic to obtain access.
How do I file a complaint?
Use our complaint form. Your request is confidential and allows us to open a file in your name, which an online review cannot do.
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