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Practical guide

Using my patient portal

The patient portal gives you access to the documents your care team shares with you and to your appointments, in a secure space in your name. Here is how to activate it and log in.

In four steps

  1. Request your access at the clinic, during your appointment or by phone. You will then receive an invitation email.
  2. Activate it the same day : open the email « Activation du compte Clinique Omicron » (check your junk mail), click « Activez votre compte », enter the clinic code and create your password.
  3. Log in with the Patient Portal button at the top of our site, using your email and password. Forgot your password? The link is on the login page.
  4. Find your documents : the left-hand menu leads to your messages, appointments and documents. The red number shows what has not been read yet.

Has the activation link expired?

If the portal displays « Le lien d’authentification n’est pas valide ou a expiré », call us: we will send you a new invitation.