Yes, Clinique Omicron accepts patients without a regular family physician. You can consult a general practitioner, a specialized nurse practitioner (SNP) or a nurse clinician, depending on the reason for your visit, without prior referral or registration on a waiting list.

No. Clinique Omicron is not a Family Medicine Group (FMG). It's a private medical clinic that operates outside the FMG network, enabling it to offer direct access to care without mandatory registration, without waiting lists, and with a flexibility of care that the public network can't offer in the same timeframe.

Clinique Omicron aims to provide care within 24 to 48 hours for the majority of consultations, both in-clinic and telemedicine. Times may vary depending on the type of service, the availability of professionals and the urgency of the clinical situation.

For homecare and specialized services, deadlines are confirmed when appointments are booked.

Clinique Omicron offers a wide range of medical and paramedical services: general and specialized medical consultations, in-clinic and home nursing care, telemedicine, check-ups, wound care, blood sampling, nutrition, clinical social work, aesthetic medicine, corporate assessments and more. More than 473 services are available through the network.

The team includes general practitioners, specialized nurse practitioners (SPNs - private sector), nurse clinicians, nutritionist-dietitians, clinical social workers, and other regulated professionals depending on branch and service.

Specialists are also available for certain consultations, notably in pediatrics and orthopedics, mainly at the Brossard branch.

A private medical clinic like Clinique Omicron offers rapid access without the delays of the public network, extended opening hours, adapted consultation times, a coordinated multidisciplinary team and personalized care. It is particularly useful for people without a family doctor, for preventive check-ups, or any situation requiring a rapid response.

Clinique Omicron's services are not intended for medical emergencies. In the event of serious symptoms-chest pain, respiratory distress, loss of consciousness, stroke, or any rapid deterioration-immediately call 911 or go to the nearest emergency room.

Clinique Omicron has two physical branches on Montreal's South Shore: in Brossard (3400 R. de l'Éclipse, Suite 230, J4Z 0P5) and in Saint-Hubert (4025 bd Taschereau, Suite 1300, J4T 2G6). New branches are scheduled to open soon in Montreal, Laval and Quebec City.

Telemedicine is available throughout Quebec - no travel required.

Yes, both our Brossard and Saint-Hubert branches have free on-site parking. No parking constraints for your consultations.

Yes, the Clinique Omicron network is expanding. We'll soon be opening clinics in Montreal, Laval and Quebec City. In the meantime, patients in these regions can now access our services via telemedicine, anywhere in Quebec.

The Brossard branch is open Monday to Friday, 9am to 5pm, and Saturday, 9am to 1pm. The Saint-Hubert branch is open Monday to Friday, 9am to 5pm. The contact center and telemedicine are available 7 days a week, 24 hours a day.

Both branches are located in accessible commercial buildings. For patients with severely limited mobility or who are unable to travel, we recommend our homecare or telemedicine services, which enable care without the need to travel.

You can make an appointment by telephone at 514 606-3350, by e-mail at info@cliniqueomicron.ca, or via the Appointments section of our website. No referral or pre-registration is required for most of our services.

Yes, our telemedicine service is available throughout Quebec and certain other Canadian provinces. You can consult a physician, PHN or nurse clinician via a secure audio or video call. Each teleconsultation begins with a clinical nurse triage to assess your condition and direct you to the right professional.

Yes, subject to full clinical assessment. A doctor or PHI can issue a prescription, prescription refill, sick bill or referral to a specialist via teleconsultation, if the condition is clinically appropriate.

Over 200 telemedicine services are available via Clinique Omicron, covering general medicine, nursing, mental health, nutrition, clinical social work, chronic disease follow-up, work stoppage, pediatrics and many other specialties. See our Services Directory for a complete list.

Nurse triage is a clinical assessment performed by a nurse prior to your teleconsultation. She collects your symptoms, your relevant medical history and assesses the urgency of your situation, in order to direct you to the most appropriate professional. This triage is a documented clinical act - not simply an administrative one.

Our telemedicine services are primarily available to residents of Quebec and covered Canadian provinces. For patients outside Quebec or foreign visitors, please contact our team to check availability and conditions applicable to your situation.

UVO is a structured virtual medical follow-up service at home for chronically ill or convalescing patients. It combines regular teleconsultations, clinical monitoring and care coordination, enabling continuous monitoring without the need to travel - particularly suitable for the elderly, post-hospitalization patients or those with limited mobility.

Yes, Clinique Omicron offers home nursing care throughout Quebec: blood tests, wound care, medication administration, post-operative follow-up, foot care, clinical assessments for seniors, accompaniment in residences (RPAs), and more. Availability may vary by region - contact our team to confirm coverage in your area.

Yes, our teams come directly to seniors' residences (RPAs) for clinical assessments, wound care, blood tests and other nursing care. This service avoids stressful trips to the clinic for mobility-impaired residents.

Weekend homecare availability varies by region and type of service. Contact our contact center - available 7 days a week - to find out what slots are available in your area.

A nurse clinician comes to your home to monitor your recovery, perform wound care or dressings, assess your general condition and coordinate with your surgical team if necessary. This service can be set up quickly after your discharge from hospital or a private surgical clinic.

Some private services may be reimbursed in whole or in part by your group or individual insurance, depending on the terms of your contract. Clinique Omicron provides the necessary receipts and documentation for your claim with Sun Life, Manulife, Great-West, Desjardins, Beneva and other insurers.

Clinique Omicron accepts Visa, Mastercard, American Express, Interac (debit), Stripe for online payments, and Medicard medical financing. Several options are available to facilitate access to care, depending on your situation.

Medicard is a medical financing program that allows you to spread the cost of your care in affordable monthly installments, without having to pay in full at the time of consultation. Clinique Omicron accepts Medicard as a method of payment for private services.

No. Payment is collected directly from the patient at the time of consultation. An official receipt is then issued, which you submit to your insurer for reimbursement according to your plan. For pricing details, consult the Pricing section of our website or contact our team.

Yes, Clinique Omicron offers a full range of corporate services: employee teleconsultation, health check-ups, workplace vaccination, pre-employment examinations, CNESST follow-up, medical expertise, aviation medicine, Employee Assistance Program (EAP) and first-aid training.

Yes, our professionals can provide medical follow-up for workers in liaison with the CNESST: initial assessment, consolidation follow-up, drafting of medical reports, coordination with stakeholders (employer, insurer, CNESST) to facilitate the return to work under the best possible conditions.

Yes, Clinique Omicron carries out pre-employment medical examinations tailored to the requirements of your industry: fitness tests, vision tests, hearing tests, general check-ups, screening tests according to your industry standards. These examinations can be coordinated in volume for HR teams.

Yes, Clinique Omicron offers aviation medicine services including medical examinations for pilots and flight crews to Transport Canada standards. Contact our team to find out what categories of medical certificates are available and when.

Yes, Clinique Omicron uses the Medfar (Myle) electronic medical record system, certified to meet Quebec's requirements for the protection of personal health information. All data is encrypted and accessible only to authorized professionals involved in your care.

As a patient, you have the right to consult your medical file upon request to our administrative team.

Clinique Omicron uses the Medfar patient portal, accessible 24/7. This portal enables you to consult your consultation notes, prescriptions, laboratory results and communications with your healthcare team according to the accesses configured by your clinician.

Any dissatisfaction can be reported in writing via our Online complaint form Specifying the reason, date, and professionals concerned. We acknowledge receipt within 5 business days and provide a written response within 20 business days.

If the complaint concerns the conduct of a professional, you can also contact the appropriate order: Collège des médecins du Québec (CMQ), Ordre des infirmières et infirmiers du Québec (OIIQ), or another order depending on the discipline concerned.

To cancel or reschedule an appointment, please contact us by telephone at 514 606-3350 or by e-mail at info@cliniqueomicron.ca as soon as possible. We ask that you give us reasonable notice so that another patient can take advantage of the available time. Specific cancellation conditions may vary according to the type of service booked.