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Insurance doctors

Insurance medicine

As a company, it's crucial to look after the well-being of your employees. Our insurance medicine services are specially designed to help you effectively manage the consequences of work-related accidents and illnesses. Our medical experts assess your employees' needs, propose customized rehabilitation plans, and provide advice on how to optimize their return to work. In collaboration with you, we implement preventive and curative measures to reduce risks and improve the overall health of your workforce. Take advantage of our expertise to guarantee rapid and appropriate care, while ensuring compliance with current regulations.

Expert support

Get a second medical opinion

Our insurance medicine services also include the possibility of obtaining an impartial second medical opinion. If you or your employees have any doubts about a diagnosis or treatment plan, our experienced specialists are on hand to provide an independent, objective assessment. This service allows you to make informed decisions with confidence. Whether it's a question of work-related injury or illness, a second medical opinion can clarify the options available and ensure that every decision taken is based on the highest level of medical expertise.

Medical advice

The client discusses the medico-administrative inputs of the case with the medical advisor. The client submits relevant administrative and medical documents to the medical advisor.

Exchanges take place by telephone, e-mail or computer access to your record-keeping diary.

The medical consultant makes recommendations to the customer in a written report.

The medical advisor discusses the case with the client to fully understand the performance, behavior and/or attendance problems observed in the workplace, which may be related to dependence on alcohol, drugs or medication, or to a mental health condition.

A global service of the file is made by :

  • a complete review of the employee's medical file
  • a complementary medical assessment of the worker and monitoring of the clinical evolution of dependency or mental health.
  • discussion(s) with the treating physician and caregivers as needed,
  • follow-up with random screening for alcohol, drugs or medication
  • follow-up of medical developments with the customer
  • coaching on support and accommodation measures for dependency or mental health issues
  • cooperation with legal authorities, if required
  • representation before the courts in the event of a dispute

The customer requests a medical assessment of his employee, to clarify his medical and administrative concerns.

The client identifies employees with performance, behavior and/or attendance issues that may be related to a physical or psychological health problem.

The medical advisor analyzes the file and meets with the employee. The medical advisor determines whether the problems observed in the workplace are medical in origin or not.

In the event of a health problem, the medical advisor assists the client in the follow-up of the case and in the process of providing support and accommodation.

If there is no health problem, management is notified and the customer continues to manage the employee's administrative affairs.

We also offer medical consulting services for cases under the following plans: long-term insurance, Société d'assurance automobile du Québec (SAAQ) or Indemnisation des victimes d'actes criminels (IVAC).

The customer and the medical consultant discuss the case and develop a concerted approach to simplify case follow-up, reduce costs and choose medical interventions wisely.

The medical advisor can advise on cost-sharing and relationships on a case-by-case basis.

We offer services as a designated physician.

An independent medical assessment of the employee may be carried out, depending on the case. If required, we offer representation before the CNESST administrative tribunal.

The customer identifies 5 to 10 complex cases which seem to him to be dead ends and which have become costly over time.

The medical advisor conducts a complete analysis of the case and determines whether a medical solution is possible to resolve the impasse.

In the event of a medical solution, the consulting physician supports and accompanies the customer through all the medical stages of the case, with a timetable for results.

The customer discusses his medical and administrative concerns with the medical advisor.

Together, they develop a concerted approach for short-, medium- and long-term results.

This option is chosen to train the customer's staff in best practices and greater autonomy in managing medical records.

On an ad hoc basis, this avenue provides coaching while processing files.

Contact us

To find out more about our services or if you have any questions, contact us at or call 514-606-3350. You can also fill out our contact form.

Confidentiality and Partnership

We are committed to maintaining the confidentiality of our customers' medical and administrative information. Our partnerships with various players in the medical and human resources sectors enable us to develop tailored, effective solutions for managing medical records. We work closely with corporate managers, legal departments, unions and healthcare professionals to ensure rigorous, personalized follow-up. Rely on our expertise to preserve confidentiality and optimize your organization's well-being and performance. For more information, contact us at or call us at 514-606-3350.