Medical receptionist
Medical secretary

Job description

The medical secretaries at Clinique Omicron are essential professionals for the smooth operation of administrative services and care coordination. As the first point of contact for patients, they play a crucial role in reception, managing medical records, and ensuring fluid communication with the care team.

Main tasks

• Welcome patients, register them and direct them according to their needs.
• Handle phone calls, e-mails and patient requests, providing accurate information and courteous service.
• Maintain up-to-date medical records, manage appointments, and coordinate consultation schedules.
• Ensure the preparation of files, forms and documents required for consultations and interventions.
• Collaborate with medical team members to ensure a smooth and high-quality experience for every patient.
• Process payments and manage administrative aspects of insurance and billing.

Training and entry requirements

• Medical secretarial diploma or equivalent experience in a similar position.
• Computer skills (Office Suite, medical records management software).
• Excellent oral and written communication skills in French and English.
• Ability to work in a dynamic environment and manage multiple tasks simultaneously.

Essential skills