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Medical secretary

*The title of the job posted may be different from the one indicated under "Internal Title" to facilitate the job search with a title used in the market.

Description of the work

Medical secretaries at Clinique Omicron are key professionals in ensuring the smooth running of administrative services and the coordination of care. As the first point of contact for patients, they play a crucial role in welcoming patients, managing medical records and communicating with the care team.

Main tasks

  • Welcome patients, register them and direct them according to their needs.
  • Handle phone calls, e-mails and patient requests, providing accurate information and courteous service.
  • Maintain up-to-date medical records, manage appointments and coordinate consultation schedules.
  • Ensure the preparation of files, forms and documents required for consultations and interventions.
  • Collaborate with medical team members to ensure a smooth, quality patient experience.
  • Process payments and manage administrative aspects of insurance and billing.

Training and access conditions

  • Medical secretarial diploma or equivalent experience in a similar position.
  • Computer skills (Office Suite, medical records management software).
  • Excellent oral and written communication skills.
  • Ability to work in a fast-paced environment and manage several tasks simultaneously.

Skills and characteristics

Essentials at the Omicron Clinic

  • Organizational skills and attention to detail.
  • Ability to provide superior customer service.
  • Ability to maintain confidentiality of medical information.
  • Team spirit and adaptability in a dynamic work environment.
  • Bilingual (English and French).

Join our team

We're always on the lookout for healthcare professionals who want to help improve access to quality care for our patients.

Equal opportunity

At Omicron Clinic, equal opportunity is one of our core values. We work every day to create a corporate culture that gives everyone the opportunity to achieve their full potential. Through our Equal Employment Opportunity Program, we encourage all qualified individuals to apply for positions, and where applicable, to identify themselves as members of the following groups: women, visible minorities, ethnic minorities, aboriginal communities and persons with disabilities. Omicron Clinic adopts a broad and inclusive definition of diversity that goes beyond applicable laws and includes persons of sexual and gender diversity. Persons with disabilities may be accommodated in order to optimize their recruitment.