Teleconsultation

No. Private teleconsultation at Clinique Omicron is accessible to all patients in Quebec, with or without a family doctor. No prior prescription is required to book.

After booking your appointment, you will receive a secure link via email. A clinical nurse will greet you for an initial triage (identity verification, reason for visit assessment). You will then be transferred to the appropriate doctor or NP. Prescriptions, clinical notes, and recommendations will be sent through your secure patient portal.

Our professionals handle a wide range of common reasons: general consultations, mental health, hormonal health, chronic illnesses, prescription refills, medical notes, referrals to specialists, and more. The medical assessment will determine if your situation can be treated remotely or if an in-person consultation is required.

Teleconsultation is not suitable for all situations: medical emergencies (call 9-1-1), conditions requiring a full physical examination, immediate diagnostic tests (imaging, urgent ECG), procedural interventions. Nursing triage assesses from the outset whether your situation can be managed remotely.

Clinique Omicron operates under a hybrid model. Some virtual consultations may be covered by the RAMQ depending on the nature of the service and the professional's affiliation. Private services are billed with a transparent fee and a receipt for private insurance. Consult the price list to learn more.

Yes, to the extent that it is clinically justified. The professional assesses your situation and, if the conditions are met, issues the prescription or medical note. Documents are transmitted to your secure patient portal, in accordance with Quebec professional standards.

Prepare a device with a camera and microphone (computer, tablet, or phone), a stable internet connection, and a quiet, private space. Have your health insurance card, medication list, and questions ready. Test your equipment before your appointment to avoid any delays.

Nurse triage is a clinical assessment performed by a nurse clinician before your consultation with a physician or nurse practitioner. It includes identity verification, assessment of your reason for visit, clinical notes in your file, and referral to the appropriate professional. It is a professional act in its own right, billable in accordance with our Virtual Care Consent Policy.

If your condition requires a physical examination or in-person intervention, the professional will direct you to the appropriate service point or suitable resource. This redirection is part of the normal clinical process and ensures your safety. In accordance with our reimbursement policy, it does not constitute a reason for reimbursement since the clinical service was rendered.

Yes. Our platform is encrypted and compliant with Quebec's health information privacy standards (Law 25). No exchange is transmitted to a third party without your explicit consent. Please choose a private location for your consultation to maintain confidentiality.

The fee varies depending on the type of service (general medicine, specialized, NP, etc.). Clinique Omicron publishes its fees with full transparency — consult our price list. A receipt is issued for private insurance. Services covered by the RAMQ do not incur any fees for eligible patients.

Clinique Omicron's telemedicine consultations are accessible throughout Quebec, from Greater Montreal to remote regions. Regardless of your location, as long as you have an internet or phone connection, our professionals can reach you.

You can book online via our appointment pageby telephone at 514 606-3350 or by email at info@cliniqueomicron.ca. No appointment is considered confirmed without explicit validation from our team via email, call, or official clinic text message.