Teleconsultation in Pharmacies
CONSULT A DOCTOR FROM YOUR PHARMACY IN QUEBEC
La Clinique Omicron partners with pharmacies in Quebec
to give you quick access to a healthcare professional, without
appointment, without waiting, directly from the counter. Get
A diagnosis and prescription in a few minutes, then do it
fill at the pharmacy of your choice.
Consult a healthcare professional at the pharmacy in 3 steps
Simple, fast, and no appointment needed. From entering the pharmacy to diagnosis — in under 20 minutes.
Meet at a partner pharmacy
Visit one of our partner pharmacies in Quebec and request an Omicron teleconsultation at the counter. No prior appointment required. The pharmacist will direct you to the dedicated terminal or tablet made available to you.
Secure video consultation with a professional
In a few minutes, you are on a video call with a Doctor or a Nurse Practitioner (NP) authorized in Quebec. The consultation is private, encrypted, and compliant with CMQ and OIIQ standards — as confidential as a traditional medical clinic.
Prescription, doctor's note, or referral — your choice
If clinically justified, the professional issues a prescription, a medical note, or a specialist referral. The prescription is transmitted electronically to your pharmacy of choice — you are entirely free to have it performed wherever you wish.
Teleconsultation available in Quebec pharmacies
The Omicron medical teleconsultation service is designed to be accessible in partner pharmacies throughout Quebec – from large urban centers to remote regions.
Omicron teleconsultation is compatible with the main Quebec pharmaceutical banners. Our partnership model is open to independent pharmacies and the following networks:
Our network of partner pharmacies is gradually expanding to all administrative regions of Quebec, with a priority for areas with limited medical access:
The service is particularly active in the municipalities of Montreal's South Shore and the Greater Montreal area, where our physical clinics are also located:
The mention of pharmaceutical banners in this section is for informational purposes only. It does not constitute an affirmation of an official partnership with these brands. The Omicron partner pharmacy network is expanding — contact us to integrate your pharmacy or to check service availability in your area.
Why choose Omicron teleconsultation at the pharmacy?
A private, rapid, and quality medical service — integrated directly into your pharmacy experience, with licensed healthcare professionals in Quebec.
Immediate access, no waiting in line
See a healthcare professional in under 20 minutes, without going to the ER or waiting weeks for an appointment. The service is available on a walk-in basis during partner pharmacy operating hours.
Real-time prescription and medical note
The professional can issue a prescription, medical note, or specialist referral directly during the consultation. The prescription is transmitted electronically to your pharmacy of choice — no additional delay.
Secure and confidential consultation
Our platform complies with the requirements of the Law 25 regarding the protection of personal information in Quebec. Your consultation is encrypted, private, and your file is only accessible to authorized professionals.
Quebec licensed health professionals
Each consultation is carried out by a licensed physician or nurse practitioner (NP) in good standing of the Collège des médecins du Québec (CMQ) or of the'OIIQ — the same standards as a traditional in-clinic consultation.
15 % de rabais pour les clients partenaires
As a customer of an Omicron partner pharmacy, you benefit from a exclusive 15% discount % on telehealth consultation fees. Applied automatically — no code required. Some group insurance plans also cover this type of service.
Expanding network throughout Quebec
Our network of partner pharmacies covers several regions of Quebec and continues to grow, with a priority for areas with limited medical access. Where waiting times are longest, the Omicron in-pharmacy model makes perfect sense.
What you can handle during a teleconsultation at a pharmacy
The majority of common consultations can be handled remotely by our licensed healthcare professionals in Quebec.
This service does not replace an emergency consultation. In case of respiratory distress, chest pain, loss of consciousness, or any other serious symptom, call 911 or go to the nearest emergency room. The healthcare professional will assess if your condition can be managed remotely and will guide you if a physical examination is required. The information presented is general in nature and does not constitute personalized medical advice.
Does your pharmacy want to integrate Omicron teleconsultation?
Fill out our business submission form — our team will contact you within 48 hours to discuss a partnership tailored to your pharmacy.
What our patients say about us
At Clinique Omicron, patient satisfaction is our top priority.
I had a urinary tract infection on a Saturday morning. By going to the partner pharmacy, I was able to consult a professional in less than 15 minutes. Fast service, attentive doctor. I highly recommend it!
My family doctor wasn't available and I needed an urgent medical certificate. Thanks to the teleconsultation at the pharmacy, I got my certificate the same day. Professional and efficient.
Fast and very professional service. I renewed my prescription for my high blood pressure without waiting 3 weeks. The nurse practitioner knew my case and asked me the right questions. I recommend it to all my loved ones.
Speed, proximity, possibility of avoiding a long wait. Punctuality of the staff and very satisfied with the speed of sending the results. I recommend without hesitation!
The nurse practitioner was very attentive and professional. Consultation for an ear infection — rapid diagnosis, prescription sent to my pharmacy. I am very happy to have chosen Clinique Omicron.
I am very satisfied, we always arrive at the scheduled time. The doctor took the time to explain my condition well during my teleconsultation at the pharmacy. Thank you for your excellent service!
Accessible care throughout Québec
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Frequently Asked Questions — Teleconsultation in Pharmacies in Quebec
Everything you need to know about medical e-consultations available at our partner pharmacies in Quebec – how it works, costs, prescriptions, and partnerships. The patient always retains free choice of their pharmacy.
Teleconsultation in a pharmacy with Clinique Omicron works in three simple steps. Step 1: You present yourself at a partner pharmacy in Quebec and ask for the service at the counter — no appointment required. Step 2: the pharmacist directs you to the secure terminal or tablet, and you are put in contact within minutes with a doctor or nurse practitioner (NP) licensed in Quebec. Step 3: if a prescription is issued, it is given to you or electronically transmitted to the pharmacy at Your choice — you remain entirely free to have it executed wherever you wish.
Omicron telemedicine is a private medical service—it is not covered by the RAMQ. However, most group and mutual insurance plans in Quebec reimburse this type of consultation, either partially or in full. Furthermore, clients of Omicron partner pharmacies automatically benefit from a exclusive 15% discount % on the cost of any teleconsultation. Consult our Pricing Page for details.
Urinary tract infections, ear infections, sinus infections, pharyngitis, mild respiratory infections, dermatological issues (eczema, hives, acne), conjunctivitis, prescription refills, medical notes, mild anxiety, and specialist referrals can all be addressed. For emergencies, call 911 or go to the nearest emergency room.
No, the service is available. without appointment at partner pharmacies. Simply go to the counter and ask for an Omicron telemedicine consultation. For a scheduled follow-up or a specialist consultation, you can also book an appointment in advance via our Online portal.
Yes, without exception. All doctors and nurse practitioners (NPs) at Clinique Omicron are in good standing with the Collège des médecins du Québec (CMQ) or of the'Ordre des infirmières et infirmiers du Québec (OIIQ). Your safety and the quality of care are never compromised.
A standard telemedicine consultation lasts on average 10 to 20 minutes. The wait to connect with a doctor is usually less than 5 minutes. In comparison, a visit to the emergency room for a minor condition can take 3 to 6 hours—diagnosis, prescription, and medication all in a single visit with Omicron.
Yes. Customers of partner pharmacies benefit from a exclusive 15% discount % on the cost of the Omicron telemedicine consultation. The discount applies to the consultation fees only - not on medications. It is applied automatically during your consultation at a partner pharmacy, with no promo code or extra steps required.
Unlike national telemedicine platforms, Clinique Omicron is rooted in Quebec communities. Our unique model integrates teleconsultation directly into partner pharmacies—authorized Quebec physicians, 15% discount % on consultations, follow-up possible in our physical clinics, and free choice of pharmacy to fill your prescription. No other platform combines these advantages in Quebec.
Yes. Clinique Omicron is subject to the Law 25 regarding the protection of personal information in Quebec, as well as medical confidentiality standards governed by the CMQ and the OIIQ. Your consultation is encrypted and confidential, and your file is only accessible to authorized professionals who are treating you.
Yes, if clinically justified. The doctor will assess your condition and issue the note immediately if warranted—transmitted to your secure patient portal the same day. This document has the same legal standing as a note issued in a traditional office.
Absolutely. We welcome independent pharmacies and banners (Jean Coutu, Brunet, Proxim, Pharmaprix, etc.) that wish to offer a teleconsultation service to their clients. The partnership includes turnkey technical integration, staff training, and ongoing support – with no investment in medical infrastructure. Contact us via our company submission form To start the discussion.
This is precisely where the Omicron model makes perfect sense. Our network of partner pharmacies is actively expanding across Quebec, with priority given to underserved regions. Contact us to report your region — we are accelerating our rollout based on demand.