Making an appointment with a doctor in Quebec in 2026 has never been so fragmented. Online platforms, phone lines, walk-in clinics, telemedicine - the options are numerous, but their actual accessibility varies considerably depending on your region, your situation and your needs.
As a result, many Quebecers no longer know where to start. And meanwhile, more than 1.5 million of them still don't have access to a family doctor, and the median wait in emergency wards exceeds 5 hours 23 minutes - the worst in Canada, according to the Montreal Economic Institute.
This practical guide introduces you to the main options available in 2026, what each can do, and how Clinique Omicron is positioning itself as a fast, accessible and transparent alternative for patients across the province.
Options for making a medical appointment in Quebec
Clic Santé
Clic Santé is a Quebec-based digital platform for booking online appointments for various healthcare services. For information on available services, please consult directly clicsante.ca.
Hello-health
Bonjour-santé is a Quebec-based platform for booking appointments with partner healthcare professionals. For more information, please contact bonjour-sante.com.
811 and Guichet d'accès à la première ligne (GAP)
Info-Santé 811 is a 24-hour provincial telephone hotline staffed by nurses. You can get health advice and be directed to the right resource for your situation.
Front-line Access Desk (GAP), accessible via 811, is for patients without a family doctor who have a medical need within 36 to 72 hours. A nurse assesses your situation and refers you to the appropriate resource.
These two public resources are free and available to all Quebecers. For urgent situations or when you don't know where to turn, 811 remains a reliable starting point.
Clinique Omicron: direct booking, no waiting list
Clinique Omicron has its own online booking system, independent of any intermediary platform. Available 24 hours a day on cliniqueomicron.ca, It allows you to check our doctors' actual availability in real time and confirm your appointment in just a few minutes.
Face-to-face in Brossard or Saint-Hubert : Select the desired service, choose a time slot from the availability list for the next 24 to 72 hours, and confirm. No prior registration is required. An automatic reminder is sent to you by e-mail or SMS.
Teleconsultation throughout Quebec : Our Quebec-licensed doctors consult by videoconference from anywhere in the province. Prescriptions are sent directly to the pharmacy of your choice. Medical tickets and certificates are sent by e-mail. All consultations are conducted in French.
By phone : Our administrative team is available during opening hours. Contact details for each clinic are posted on our site.
What sets Clinique Omicron apart in the Quebec landscape?
Real availability, displayed in real time. When you book with cliniqueomicron.ca, you see exactly what's available. What you see is what you get.
No reservation fees. Appointments are free. For procedures covered by RAMQ, your consultation is also free. For procedures not covered by the RAMQ, fees are clearly displayed before you book your appointment - no surprises when you leave.
Access without a family doctor. Clinique Omicron accepts patients with or without a family doctor, without prior registration. For the 1.5 million Quebecers without a regular doctor, this is often the first step towards structured medical care.
Over 200 services under one roof. General medicine, mental health, ADHD assessment, aesthetic medicine, aviation medical examinations, comprehensive check-ups, home care, telemedicine - virtually all your medical needs can be taken care of without the hassle.
Schedules adapted to your reality. Evening and weekend consultations, both face-to-face and via teleconsultation.
The most common mistakes when looking for a medical appointment in Quebec
Wait for the situation to get worse. A problem that's manageable in the clinic can become a visit to the emergency room if you delay. In 2024-2025, the median wait in Quebec emergency rooms will exceed 5 hours 23 minutes. A 30-minute in-clinic consultation - in person or via telemedicine - can save you this wait in the vast majority of cases.
Believing you need a family doctor to consult. This is not true. Clinique Omicron, like other private clinics, accepts new patients without a family doctor. You don't have to be registered beforehand.
Do not check what is covered before consulting. Arriving at a consultation without knowing whether the procedure is covered by RAMQ or out-of-pocket can lead to unpleasant surprises. Clinique Omicron posts all its fees publicly.
Going to the emergency room for a non-urgent problem. In 2024-2025, 41 % of emergency room visits in Quebec were for problems that could have been treated in a clinic - a rate well above the national average. For a minor infection, prescription refill, medical ticket or dermatological problem, a clinic is almost always the right option.
Don't even think about teleconsultation. If you live in the regions, can't travel, or simply need a quick consultation, telemedicine is often the most practical solution. Clinique Omicron covers the whole province.
Quick comparison: which option for which need?
| Need | 811 / GAP | Clic Santé | Hello-health | Omicron Clinic |
|---|---|---|---|---|
| 24-hour health advice and guidance | ✅ | — | — | — |
| Public network access (RAMQ acts) | ✅ | ✅ | Partial | ✅ participating physicians |
| Without a family doctor | Via GAP | Variable | Variable | ✅ |
| Availability 24-72 hours | Variable | Variable | Variable | ✅ |
| Teleconsultation province-wide | Via 811 | Variable | Available | ✅ |
| Aesthetic medicine | No | No | No | ✅ |
| ADHD assessment | No | No | Rare | ✅ |
| Aviation medical examination | No | No | No | ✅ |
| Rates shown before booking | N/A. | Variable | Variable | ✅ |
| Evenings and weekends | No | Variable | Variable | ✅ |
Frequently asked questions about making a medical appointment in Quebec
Should I choose between Clic Santé, Bonjour-santé and Clinique Omicron?
No, these options are complementary. Clic Santé and Bonjour-santé provide access to different networks of healthcare professionals. Clinique Omicron is a medical clinic with its own direct booking system. The most important thing is to access care quickly - choose the option that meets your current needs.
Can I make an appointment at Clinique Omicron if I don't have a family doctor?
Yes, Clinique Omicron welcomes patients with or without a family doctor, without prior registration. Real-time availability on cliniqueomicron.ca, usually within 24 to 72 hours.
Can I consult Clinique Omicron from anywhere in Quebec?
Yes, by teleconsultation. Our Quebec-licensed physicians consult by videoconference from anywhere in the province. Prescriptions are transmitted directly to your pharmacy.
What do I do if I have a medical emergency?
Call 911 or go immediately to the emergency room if you experience severe symptoms such as chest pain, difficulty breathing, loss of consciousness, sudden paralysis, uncontrollable heavy bleeding or signs of stroke. For non-emergency medical needs, call 811 for referrals, or make an appointment directly with Clinique Omicron.
Does Clinique Omicron charge booking fees?
No. Appointments are completely free of charge. Procedures covered by RAMQ are billed to RAMQ. Non-covered procedures are billed to the patient, with rates clearly displayed before the consultation - no surprises.
Omicron Clinic
Need to consult a doctor?
Treatment within 24-48 hours. In-clinic or telemedicine, anywhere in Quebec.
Insurance receipts. 7j/7. No family doctor required.
