Doctors & IPS available without travel
Telemedicine services offered in Mauricie
From general medical consultations to specialized follow-ups, our team handles a wide range of health needs online. Accessible from all cities and municipalities in the Mauricie region — Trois-Rivières, Shawinigan, La Tuque, Louiseville, and more — without a waiting list, including in rural areas and sectors lacking family doctors.
- General medical consultations and common symptoms
- Monitoring of chronic diseases: diabetes, hypertension, asthma, arthritis
- Prescription refills and treatment adjustments
- Medical tickets: work stoppage, proof of absence from school or work
- Medical opinion and referral to a specialist
- Interpretation of test results (blood, urine, imaging)
- Mental health: anxiety, depression, stress, burnout
- Sleep disorders, insomnia and adult ADHD
- Psychosocial follow-up and mental health support
- Post-operative care and remote wound monitoring
- Respiratory health: asthma, COPD, sinusitis, bronchitis, post-COVID
- Migraines, persistent headaches and chronic pain
- Hormonal health: menopause, andropause, thyroid, diabetes, imbalances
- STI screening: chlamydia, gonorrhea, HIV, syphilis, hepatitis
- Prevention: cardiovascular risk assessment, vaccines, Lyme disease
- Digestive health: reflux, irritable bowel, constipation, nutrition and weight
- Sexual health: contraception, menstrual disorders, erectile dysfunction, fertility
- Remote dermatology: acne, eczema, psoriasis, skin infections
- Rheumatology: arthritis, joint pain and inflammatory follow-up
- Prescriptions, preventive advice and therapeutic education
Omicron online clinic
Why choose Clinique Omicron for your telemedicine in Mauricie?
The Mauricie region is among those in Quebec most affected by the shortage of family doctors. Several municipalities—particularly in the MRCs of Mékinac, Maskinongé, and Haut-Saint-Maurice—are facing particularly long wait times for access to primary care. Clinique Omicron offers a complete, immediate, and at-home medical solution for all residents of the region.
Accessible care throughout Québec
Frequently Asked Questions — Telemedicine in Mauricie
Residents without a family doctor, remote rural areas, service operations, medical notes, and the limits of telemedicine in Mauricie — everything you need to know.
Yes. The Omicron Clinic offers online medical consultations accessible from all cities and municipalities in Mauricie — Trois-Rivières, Shawinigan, La Tuque, Louiseville, Bécancour, Maskinongé, Saint-Tite, Grand-Mère, Champlain, Batiscan, and more. The service is particularly useful for residents who do not have a designated family doctor or who live in remote rural areas. All you need is a connected device and an internet connection.
Yes, absolutely. No medical referral or family doctor is required to consult the Omicron Clinic online. The service is specifically designed to meet the needs of residents who do not have a family doctor – a common reality in Mauricie, particularly in the MRCs of Mékinac, Maskinongé, and Haut-Saint-Maurice. You can book an appointment directly, without going through a waiting list or referral.
A wide range of care can be provided remotely: general medical consultations, prescription renewals, medical tickets, chronic disease monitoring (diabetes, hypertension, asthma), mental health support (anxiety, depression, ADHD), STI screening, hormonal health, dermatology, nutrition and more. The professional will assess whether teleconsultation is appropriate for your situation and refer you if a physical examination is required.
Consultations are carried out by physicians and specialized nurse practitioners (SNPs) licensed in Quebec. SPNs hold a Master's degree in nursing and are authorized to diagnose, prescribe medication and order diagnostic tests within their field of practice. Depending on the nature of your consultation, you will be directed to the professional best suited to your needs.
Yes. If clinically justified, the physician or NP can issue a prescription, renew a prescription, or write a medical note (sick leave, school absence, insurance justification) during the online consultation. Prescriptions are transmitted electronically to the pharmacy of your choice in Mauricie. Some high-risk prescriptions may require further assessment.
After booking your appointment online or by phone, you'll receive a secure link to join the video consultation at the agreed time. No application is required - everything is done via a standard web browser. Make yourself comfortable in a quiet, private area, and have your current medications and recent test results ready if applicable. Average duration is 15 to 30 minutes, depending on complexity.
Yes. Teleconsultation is available from anywhere in Mauricie, including the most northern and rural areas such as La Tuque, Parent, Clova, Grandes-Piles, Saint-Roch-de-Mékinac, or Hérouxville. All that's needed is an internet connection or sufficient cellular signal to join the video consultation. For areas where connectivity may be limited, a telephone consultation can also be considered — please mention this when you book your appointment.
Online consultations at Clinique Omicron are private and are not reimbursed by the RAMQ for procedures billed privately. Some private group insurances reimburse remote medical or paramedical consultations - check with your insurer for coverage. The Employee Assistance Program (EAP) may also cover certain consultations. See our Pricing section for details.
Telemedicine does not replace emergency care or procedures requiring a physical examination: auscultation, palpation, invasive procedures, blood draws, or imaging. In case of chest pain, stroke, severe breathing difficulty, or serious injury, call 911 or go to the nearest emergency room (Centre hospitalier régional de Trois-Rivières, or Centre de santé de La Tuque for northern sectors). The healthcare professional will assess whether the situation can be managed remotely and will refer you if necessary.
Yes. All our consultations are conducted on platforms compliant with Quebec's medical privacy standards and Law 25. Your health data is encrypted, secured, and integrated into your file in our Medfar system. It is never shared without your consent. The consultation is as confidential as an in-person visit to the clinic.
Yes, you can make an appointment for yourself or a member of your family. For minor children, the consultation must be attended by a parent or legal guardian. For caregivers who wish to accompany a family member, please specify this when making your appointment so that the consultation can be scheduled accordingly.
Reservations can be made via our online appointment portal, by telephone at 514 606-3350 or by e-mail at info@cliniqueomicron.ca. No medical referral is required. Briefly state the reason for your consultation when booking. In case of medical emergency, dial 911 or 811 (Info-Santé).